Sending Us Your Artwork
1) Email Your Artwork - After you have placed your order online you will receive a 4-digit order number. You should include your order number in the email when sending us your artwork. Email your artwork to: art@teapromo.com.

2) Upload Your Artwork - If you have an artwork file that is over 9MB you may want to consider uploading your artwork. Again, please make sure to include your order number when you are uploading your art. Upload Artwork Now.

Artwork Types Accepted
We prefer vector artwork, which is usually in an .AI file, .EPS file or .PDF file type. However we will accept anything! If you artwork or company logo is not in vector format we will recreate your artwork into vector art for FREE! Other acceptable file types: .JPG, .GIF, .TIFF, .TIF .PNG, .PSD, and even Faxed Images. (we strongly recommend digital images). If you are ordering Full Color Digitally Printed products, please make sure that your image/artwork resolution is over 350 DPI.

Pre-Production E-Proofs (FREE)
An Artwork Pre-Production E-Proof is a .PDF file opened by Adobe showing you the actual size of your logo or imprint on the promotional product that you purchased. Artwork E-Proofs are emailed to you within 24 hours of your order being placed. We send artwork e-proofs on ALL customized promotional product orders, even rush orders. View an example: Artwork E-Proof. We want to make sure that you are get exactly what you order! Artwork E-Proofs can be waived by request, but not recommended. View E-Proof FAQ's.

FREE Clip Art Download
Need ideas to imprint your promotional products? We have over 75,000 pieces of Free Downloadable Clip Art. Each clip art has an assigned number, just tell us the clip art number that you are interested in and we'll take care of the rest. Free Clip Art Download.

PMS Color Matches
We offer a PMS Color Match on most of our products, and there is usually an extra charge. Please Request a Quote to ensure accurate pricing.

ARTWORK INFORMATION
Artwork Pre-Production E-Proofs
Artwork Pre-Production Spec Proofs
Free Clip Art Download
Standard Imprint Colors
PMS Color Match
PMS Color Chart
Vector Artwork Recreation Service

RUSH ORDER INFORMATION
Rush Order Tips
In-Hands Delivery Date
Expedited Shipping

Font Samples
Even if your imprint does not include a logo, you can still personalize the text on your products! When completing the Checkout Questions, under Special Instructions simply tell us the font style and layout of your desired imprinted text. You can also email your "Text Layout" to: art@teapromo.com (please include your order number in the email).

Special Instructions Example:
"Make Line 1 Calibri Bold, and  Make Line 2 and Line 3 Comic Sans Italic. Center the text in the imprint area."

View More Font Samples

How To Order Online?

1) Fill Out Checkout Questions & Add To Shopping Cart
2) Complete Checkout Steps (Shipping & Billing Info)
3) Upload Or Email Us Your Artwork (Include Your Order #)
4) Approve Your FREE Artwork E-Proof - Details

OR

Request A Quote
If you are ordering multi-color imprinted items or heavy items like coffee mugs, we recommend requesting a customized quote for your order. We'll send you an order form with all of the prices and details of your order. Simply fill out your payment information on the form and fax/email it back to us.

If you need any help at all just contact us:

Delivery In-Hands Date
During the checkout process your will be asked if you have a delivery in-hands date. Make sure to tell us the latest possible delivery date, if we cannot meet your in-hands date we will contact you within 24 hours of your order being placed. If you need your products within a 2-3 week time frame, please contact us to make sure our factories can meet your in-hands date. Although we have short production times, our factories are located all over the U.S. and UPS Ground shipping or FedEx Ground shipping will take 1-5 business days depending on where you are in the country.

Rush Orders
Most of our products have a paid rush service available if needed, please CALL / EMAIL / CHAT With Us Regarding All Rush Orders. We will check inventory and production time on the product you are interested in to make sure we can meet your delivery date. We have factories all over the country that carry the same or similar products, and we may be able to save you money by suggesting a "West Coast" or "East Coast" factory to help centralize shipping and decrease delivery time. We will also compare the cost of expedited shipping verses using a paid (or free) rush service to save you as much money as possible. View more Rush Order Tips.

FREE Rush Products
Products containing Free Rush Icons have a Free 3-Day Rush Service or a Free 24-Hour Rush Service. Rush Icons.

FREE 24-Hour Rush Products